At Base Direct, we supply awnings and automation for real sites, not ideal ones. Corners, coastal plots, tight high streets, exposed terraces, sheltered courtyards… They all behave differently.
That is why sensor settings matter. The right sensor is a great start, but the way it is configured decides whether it protects the system and keeps the space comfortable.
What our sensors do
Most awning automation setups use three sensor types:
- Wind protection: retracts the awning when winds rise.
- Sun sensors: extends the awning when sunlight intensity increases.
- Rain detection: retracts the awning to reduce pooling and undue stress on the fabric.
We supply Somfy sensors including Eolis 3D WireFree RTS (wind), Sunis WireFree RTS (sun) and Ondeis RTS (rain). We also supply RTS or io controls, Somfy Smoove wireless wall switches, and TaHoma automation options so you can choose a setup that suits the job and the end user.
One important thing to note is that sensors are a backup, not a substitute for good fixings. If the structure, brackets, or installation approach is wrong, the sensor cannot “make it safe”.
What are sensor settings?
A sensor is only half the story, the other half is how it is configured. When we talk about sensor settings, we mean:
- Trigger level: what wind level or light level causes the awning to move
- Delay: how long the condition must last before it acts
- Reset time: how long it waits before it returns to normal behaviour
- Placement and exposure: where the sensor is installed and what it is reading
Small changes here can completely alter the customer’s experience.
Wind sensor settings
Out of all the sensors on an automated awning, the wind sensor saves the most headaches. It protects the awning and fixing points, helping to reduce the need for aftercare.
The awning needs to retract before gusts of wind starts to overload arms and brackets, before fabric starts snapping and “pumping”, and before users get nervous and override the automation. However, we do not want it to retract every time there is a light breeze.
In our wind class guide, we summarise typical use like this:
- Class 1: sheltered, low exposure
- Class 2: typical high streets
- Class 3: exposed sites like corners, coastal, hilltop, or larger projections
If you have an exposed site, we often recommend a more robust awning choice and a tightened sensor threshold. Our Zenith and Epica awnings are good choices for larger projections on exposed sites.
Sensor settings may need to differ from site to site. In Class 3 situations, a more conservative wind setting can protect the installation and reduce risk.
We supply brackets and supports designed for awkward conditions and difficult structures: spreader brackets, pipe brackets, gutter brackets, and corner-friendly bracket variations.
Sun sensor settings
Sun sensors can make a space feel effortlessly comfortable, but they can also frustrate users when the settings are too sensitive.
Aim for stable, predictable behaviour: a sensible sun trigger level, a delay so it does not react to every passing cloud, clear agreement on what should happen on bright but cool days, and an easy manual override.
Settings should be matched to how to the end user intends to control the system. We can supply RTS or io remotes, Somfy Smoove wireless wall switches, and TaHoma scenes so that the automation does not fight the way the space is really used.
Rain sensor settings
Rain sensors are useful, but correct installation matters. If an awning is too flat, water can sit on the surface before any sensor reacts.
Models like Base Plus feature adjustable pitch via an integrated screw system. On the Base Lite, pitch adjustment is simpler but still important. Adjustable pitch allows you to optimise sun coverage and improve light rain run-off.
At handover, keep your guidance practical and clear. The rain sensor helps reduce risk, but awnings are still fair weather products. Wind plus rain is the combination to watch out for, and manual retraction is still part of good use.
Frequently asked questions
What is EN 13561 and why does it matter?
EN 13561 is the standard that covers performance and safety for awnings, including wind resistance classes and test methods.
Why does my awning retract when it does not feel very windy?
Wind near buildings can be turbulent. Gusts can hit a corner façade hard even when the street level feels calm. A wind sensor reacts to what it detects at the awning.
What controls do we offer?
We support RTS or io remotes, Somfy Smoove wireless wall switches, and TaHoma automation scenes. Find out more about your options for motorisation.
See more of our awnings
To get a better feel for what we offer, take a look through our full range. We offer residential awnings and commercial awnings for just about any type of site, from large restaurant frontages to small windows and balconies.